Knowledge management 2.0
part 1: The Wikipedia myth
or why social media and social software will not improve knowledge management
The Wikipedia Myth – Enterprise 2.0 Knowledge Management
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part 2: People at the center
Focuses on the fact that KM 2.0 (using social software) will only work when you integrate into your daily work so that knowledge creation becomes almost a side effect.
Enterprise 2.0 Knowledge Management – People at the Center
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And finally, Part 3 provides some directions to actually be successful at using social software to support knowledge management 2.0
Enterprise 2.0 Knowledge Management – Getting started
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